He copy pasted a list of 4 steps to try, and politely told him that I had done 3 of them already. He told me, this is a very easy issue to fix, it's a connection problem. I told him I was unable to Withdraw my funds and gave him the error code I was seeing. After finally staying on the chat with me and having to convince him that this was an issue related to 'Fantasy', he essentially agreed to help me as if somehow he had a choice not to. I literally had to beg him to wait before closing the chat, because he was in a rush to dump me with zero interest in what my issue was. While he really quickly tried to dump me and say, contact another agent from Sportsbook (I had started with a small question about whether Canadians could open a Sportsbook account with Ryan originally). I asked Gary to put me back in touch with Ryan, said he was unable to do so. I tried withdrawing after doing the additional deposit. Now, while going through this process, I accidentally closed the window with the chat and lost contact with him. I did it anyways, and deposited an additional 10 USD which worked flawlessly. Wasn't clear how that would somehow fix the Withdrawal issue, especially considering there is no link between my Paypal and my Fan Duel Account. His other solution, again using paypal, was for me to make an additional deposit to Paypal. When I asked him how to do it, he told me somehow FanDuel no longer allows direct linking to Paypal (what happened between those two statements, not certain). My first chat was with an agent named Ryan who essentially told me the solution was to link Paypal. I have now gone through 3 of your Customer 'Support' agents who somehow have all been unable to fix my very simple issue, I am unable to withdraw my funds. This is a copy of the email I sent to Fan Duel support after close to 3 hours on Chat with 3 support agents. I put this as a warning for those who are interested in DFS, may be wondering which platform to choose.

Cash out on fanduel